Hairence is committed to protecting your personal information and ensuring a secure shopping experience. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or place an order on our website.
Effective Date: April 9, 2026
By using our website, you agree to the terms of this Privacy Policy.
Personal Information:
– Full Name
– Mobile Number
– Delivery Address
Order Information:
– Products you purchase (Hair Tonic, Shampoo, Serum, etc.)
– Order value and package selection
– Payment method (Cash on Delivery)
Technical & Behavioral Data:
– IP address
– Device & browser type
– Pages visited and actions taken
We use your data to:
– Process and confirm your orders (via call/SMS)
– Deliver products through courier partners
– Provide customer support
– Improve our website and user experience
– Run advertising campaigns (Facebook, Google, etc.)
– Retarget users with relevant offers
After placing an order:
– Our team may contact you via phone to confirm the order
– You may receive updates via SMS or call
– Orders are delivered through third-party courier services
Hairence operates primarily on
Cash on Delivery (COD) model.
We use cookies and similar technologies to:
– Store your cart and preferences
– Analyze traffic and user behavior
– Show relevant ads on Meta (Facebook/Instagram) and Google
You can disable cookies anytime from your browser settings.
We may share limited data with trusted partners:
– Courier/delivery partners (for shipping orders)
– Advertising platforms (Meta, Google)
– Analytics tools
– CRM & customer support tools
We do not sell, rent, or trade your personal information to any third party.
These partners only use your data for operational purposes.
Hairence primarily operates on Cash on Delivery (COD). We do not store any sensitive payment information. For online payments (if
applicable), transactions are processed securely via trusted third-party payment gateways.
We use appropriate technical and organizational measures including encryption, secure servers, and restricted access to protect your data.
However, no online system is 100% secure.
You have the right to:
– Request access to your personal data
– Request correction of incorrect information
– Request deletion of your data
To make a request, contact us at: info.hairence.com
We retain your data only as long as necessary to:
– Fulfill orders
– Provide customer service
– Maintain business and legal records
By placing an order or using our website, you agree to receive:
– Order confirmation calls
– SMS updates
– Promotional offers
You can opt out of promotional communication anytime.
Hairence does not knowingly collect data from individuals under the age of 13.
We may update this Privacy Policy from time to time. Changes will be posted on this page.
For any questions regarding this policy:
Email: info.hairence.com
Phone: +880 01601 905 075